Forum

Several resources w...
 
Notifications
Retirer tout

Several resources working on one ticket

2 Posts
2 Utilisateurs
0 Reactions
2,931 Vu
 Dan
(@caccia)
Posts: 340
Contributor
Début du sujet
 
[#3115]

Hi,

I'm afraid I've encountered an issue on tickets which is quite blocking in our usage.
We have very often a use case of multiple people working on a single ticket (for example, a developer makes code change, then test person validates).

However using Projeqtor V5.2.4 we are blocked in the following scenario:
1/ PL creates ticket T11, linked to planning activity "Act_Ticket"

2/ Bob (Project Member) logs in, works on ticket, and logs 0.5d real work on T11

3/ Tim (Project Member) logs in, and works on ticket T11, he logs 0.25d real work.

4/ Open Real Work Allocation for Tim: it seems all work on the ticket has been counted for Tim ! (0.5d + 0.25d)

Notes:
- When checking the linked planning activity, the real work seems to have been dispatched OK

=> it is only in Real Work Allocation and in the "dispatch work" pop-up window that display is incorrect.

- I think the problem is that Tim is not allowed to edit assignments for other resources (he is only Project Member). So in the "dispatch work" pop-up, Bob's name does not appear, and is replaced by Tim's name. When saving this window, there is some mix-up.
(There is no such problem if for example the PRoject Leader himself dispatches work for both Bob and Tim).

I hope it's not too complex to fix !


 
Posté : 1 Mar PM 19:033
(@babynus)
Posts: 14952
Membre Admin
 

Issue recorded as Ticlet #1991


 
Posté : 2 Mar PM 18:033
Share:
Retour en haut