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[SOLVED] Unable to create new project, activity, milestone

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 SHEL
(@timshel)
Posts: 20
Eminent Member
Début du sujet
 
[#6874]

Hi,
It's impossible to create a new activity, project or milestone with the button "create a new item" (see attached file).
I try this in Firefox and Microsoft Edge.

Best regards

Timshel


 
Posté : 18/08/2020 11:41 am
Flou
 Flou
(@flou)
Posts: 253
Reputable Member
 

Hello,

Have you the right access for "create a new item" ?
if you have right access, have you an issue in files log ?


 
Posté : 18/08/2020 12:27 pm
 SHEL
(@timshel)
Posts: 20
Eminent Member
Début du sujet
 

I've an administrator profile.
No issue in the log file, just the connection trace.
No actin when I click on the button (no menu like "create new project"...).
Issue since upgrade from v8.5.3 to v8.5.4.
I try to reinstall (overwrite) v8.5.4, same problem on both browser.
OS = Ubuntu 18.04


 
Posté : 18/08/2020 12:41 pm
(@babynus)
Posts: 14952
Membre Admin
 

I cannot reproduce on V8.5.4.
Try and clean browser cache.
If issue pesists, look for error in browser console and post errors here.


 
Posté : 18/08/2020 12:56 pm
 SHEL
(@timshel)
Posts: 20
Eminent Member
Début du sujet
 

I've clear the browser cache. Same problem.
Find in attached file the browser console error message.


 
Posté : 18/08/2020 1:41 pm
(@babynus)
Posts: 14952
Membre Admin
 

Hi,

Issue confirmed.
It occurs only on specific use case : when you select "planning" as first screen and directly add item without any navigation.
Try and change screen and then try again : all will work fine.

Issue recorded as ticket #4843


 
Posté : 18/08/2020 1:58 pm
 SHEL
(@timshel)
Posts: 20
Eminent Member
Début du sujet
 

Exact. Just change the view and return on planning view activate the new item button.
Many thanks.


 
Posté : 18/08/2020 2:06 pm
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