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Drop down list in ticket screen

 
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Last Post by babynus 7 years ago
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 BILA
(@lsigroup)
Posts: 304
Contributor
Topic starter
 
[#5871]

Hi,
I would like to understand why i can see DDL for certain column (Type/Client) in ticket screen, but my users are not able to seen them even if thos columns are selected in column selector (please find screenshot attached).

Thanks


 
Posted : 27 Mar 2019 12H59
 babynus
(@babynus)
Posts: 14952
Member Admin
 

It is just because of screen resolution.
With low resolution screen we "hide" filters (the less useful) to avoid ugly displays.


 
Posted : 27 Mar 2019 15H03
 BILA
(@lsigroup)
Posts: 304
Contributor
Topic starter
 

I have 2 users with same resolution : 1680 x 1050
One have those filters displayed, the other one not...


 
Posted : 27 Mar 2019 16H04
 babynus
(@babynus)
Posts: 14952
Member Admin
 

Please show print screens


 
Posted : 27 Mar 2019 18H56
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