Hi,

You should get a message positionned below the "OK" button.
Maybe you must use scrollbar to see it.

The message is red if it is an error message, or green if data is correctly saved.
In this last case, the message is "Parameters are saved", and a new "Continue" button appears : just click on it to go further.

If this does not help you to solve your problem, can you please :
- indicate what browser your are using, and precise the exact version used.
- indicate on what OS you installed your Apache/PHP/MySQL (windows, linux, ... ?)
- check if any JavaScript error is raised by your browser
- check your php log file to see if any error has been logged
- chech your Apache log file to see if any error has been logged
- check your MySQL log file to see if any error has been logged (you may have to wait for your default MySql timeout delay before having data in your log file)
Then get back to me with data of these files.

Don't hesitate to ask if you need precisions about requested information.

Thanks.
Babynus.

Bonjour,

j'ai vu que certains post était en français, ce sera plus facile pour moi..
Donc concernant la scrollbar, il n'y en a pas et aucun message n'apparaît sous le bouton "OK".

Browser : firefox 3.5.5
OS : RHEL 5

1) lorsque j'accède à la page de conf ( http://localhost/projectorria), j'ai un certain nombre d'avertissement dans la console d'erreurs, ainsi que l'erreur suivante :
dojo.byId("login") is null
http://localhost/projectorria/view/main.php 32

2) je clique le bouton "OK"
Apache : rien dans le fichier error_log, et au niveau du fichier access_log, les lignes suivantes :
127.0.0.1 - - [01/Sep/2010:09:41:46 +0200] "GET /projectorria/view/css/images/buttonHover.png HTTP/1.1" 200 144
127.0.0.1 - - [01/Sep/2010:09:41:57 +0200] "GET /projectorria/view/css/images/buttonActive.png HTTP/1.1" 200 129
127.0.0.1 - - [01/Sep/2010:09:41:57 +0200] "POST /projectorria/tool/configCheck.php?destinationWidth=752.133 HTTP/1.1" 200 -

Php : contenu du fichier projectorria/php.ini :
magic_quotes_gpc = Off
error_log = /var/log/php-scripts.log
display_errors = On
error_reporting = E_ALL

=> aucun fichier /var/log/php-scripts.log n'a été créé

Myql : je ne sais pas où se trouve le fichier de log..

Voilà, bon je ne sais pas si ça peut aider à résoudre mon problème, en tout cas je n'arrive toujours pas à dépasser la page de conf.

Re bonjour,

bien j'ai résolu mes problèmes, le module mysql était mal installé/configuré.
Donc maintenant j'arrive sur la page de login. Sauf qu'à aucun moment je n'ai créé de compte utilisateur... Il y en a un par défaut ?

En lisant un peu les autres post c'est bon, j'ai trouvé le login/mdp à la première connexion (admin/admin).

Hi Baybnus,

have same issue, but couldn't read french. Would be fine if your suggested solution would be translated in Englisch. If it helps, can translate in Germany if needed.

Thanks in advance.

Klaus

Hi Klaus,

The previous issue was due to incorrect configuration of Database module.
Can you check that your MySQL is correctly installed ? For instance, try to reach it with PhpMyAdmin or TOAD for MySQL (both are free).
If your cannot check this, or if it doesn't work, try an easy fully packaged set-up, for instance easyPHP.

At least check at the place you specified for log file.
Il log file exists, post here what it contains (last lines should be enough)

Regard.
Babynus.

Hello Babynus,

thank you for your quick reply.

I try to install at my Web Hoster. I have there some installations with MySQL, running fine.

As startup template didn't work, log file will not be created. If I press OK button, nothing happens. I will get no message nor exeception.

Klaus

Hi,

Are you, as I presume, on the configuration screen ?
Did you try to scroll down : a message and new button should appear below the OK button.
Have you any Javascript error (try to open Javascript console on firefox or Chrome)
Indicate me any message displayed.

When you first log, normal process should be :
- configuration screen is displayed
- you fulfill data coorresponding to your environment
- you then click on "OK" button
- a spinner is displayed
- the spinner disappears : at that moment, you should see a message and a new "Continue" button below the "OK" button
- you click on the "Continue" button
- screen changes to Logon screen
- you enter default login : admin/admin and click "OK" button
- spinner is displayed : this step may take a certain time (about 1 minute) because all the database structure is created.
- spinner disappears and a short message indicates result of database creation (detail of this step is written in log file)
- click again on "OK" and you're in !

If all of this do not work, try last solution :
- get /tool/parameters.php file
- manually update this file with your own parameters
- create a new file : /tool/parametersLocation.php containing:

<?php 
$parametersLocation = "parameters.php";

You can move /tool/parametrers.php, then you just have to indicate its full way in /tool/parametersLocation.php.
Try again.

Regards.
Babynus.

Hi,

first let me thank you.

Configuration didn't work anyway. Applied your last solution and came to login window. Fine so far.
Tried to login with admin / admin, but after pressing OK, nothing happend.

Klaus

Hi Klaus,

So you came to the Login Window. Good point, we can now get further.

When you say that "Nothing happened" after pressing OK, do you mean that even the spinner is not displayed ?
If it is so, then you have JavaScript issue : did you enable JavaScript on your browser ?
What browser are you using, on which version ?

I can advise you to have a test with Google Chrome (used for Devs).
You can get a "portable" version at http://google-chrome-portable.softonic.fr /.
This version is not "installed" on your computer. It is just a portable package you can use anywhere, easy to bring with you on an USB key.
I use it frequently, it is fully compatible with ProjectorRIA.
You can easily activate the JavaScript console : press [CTRL]+[SHIFT]+J.
Transfer me any message you then see in the console.

Read you next.
Babynus.

Hi Babynus,

yes, no spinner was displayed.

Unfortunately we decided to work with MS Internet Explorer V7 and V8.
I checked JavaSript is enabled.

To complete what I wrote so far, I worked with your demo version under the environment mentioned above and it worked fine, even if sometimes very slow.

I'm sure there might be a way to get set up done and work afterwards with MS Internet Explorer.

Klaus

Hi Klaus,

No spinner means JavaScript error.
If you can run the demo, then it may be due to set-up : some Javascript files may not be reachable.
For information, js files can be found is /view/js and /external/dojo directories.

My proposition to use Chrome (or FireFox) is just for debugging purpose.
JavaScript errors reporting is very poor on IE.
Of course, when issue is solved you may use any browser you like.

Anyway, to help you I must know the Javascript error.

My advice :
- try with (portable) Chrome (or Firefox),
- open Javascript console just hiting [Ctrl]+[Shift]+J keys
- you must have some errors in the console : just report them here (or send to support@toolware.fr)
- you can also select "Resources" tab in the console : you will see all downloaded files : I'm sure there will be an error while loading at least one js file.

You can also try to get the error report activating IE script error reports, but it is not so clear and simple.

Let me know the js error you have and we'll fix up this bug !

Regards.
Babynus.