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mendo15
@mendo15
Active Member
Joined: 30 Oct 2015 17H35
Last seen: 19 Apr 2018 21H25
Topics: 16 / Replies: 45
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Signature for emails sent through tickets

Thank you. Hopefully, we can also do it through email tickets, too. Is there a guide available for creating email templates? I tried but it is not exa...

8 years ago
Topic
Replies: 3
Views: 2868
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Blank space on replies to tickets/activities.

Hello, I am still experiencing this issue (upgraded to 7.0.2). Do you have an email that I can send the full html content of the email to? Thank...

8 years ago
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Status Permissions

Wow thanks. Did not know about the workflow. You are right, the role was not checked for the workflows. Thanks so much.

8 years ago
Topic
Replies: 3
Views: 2956
Topic
Replies: 1
Views: 2885
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Impossible to delete this element because of existing dependent elements

Okay thank you. In order to be selected as a requestor in an activity/ticket/etc., does someone need to be a contact?

8 years ago
Topic
Replies: 1
Views: 2764
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Folder structure permission

Thank you. So on the root folder I can set chmod -R 755? Also I believe we had tried this setting in the past, but when clients replied to emails,...

8 years ago
Topic
Replies: 3
Views: 2984
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Ticket email template

Niceee! Looking forward to it! Thank you.

8 years ago
Topic
Replies: 2
Views: 2468
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9 years ago
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Idle timeout

Thank you for your reply. I've increased many settings in apache but I still get this message. Would you be able to assist me on which exact parame...

9 years ago
Topic
9 years ago
Replies: 4
Views: 3569
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Blank space on replies to tickets/activities.

For example, note #682 in the above picture, the text was simply: 2017/2018: 4 août 2017 au 30 juin 2018. (11 mois) 2018/ et suivant: 1 er juille...

9 years ago
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Blank space on replies to tickets/activities.

When the customer replies, I receive an email as well. And there is always text in the email. However, when I check projeqtor there is sometimes a whi...

9 years ago
Topic
Replies: 9
Views: 8807
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[SOLVED] Activities makred as done on creation

Thanks. Not sure how or when that was changed but that fixed it!

9 years ago
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[SOLVED] Activities makred as done on creation

I've attached two screenshots, one is prior to creating a new activity, the second is right after creation. Done is checked with todays date.

9 years ago
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