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I'm really impressed about how quick reply and solution came! One reason to use this software-solution - besides functionallity and development-activi...

Yes - that solved the problem! Many thanks ... Best regards, Torben

Having same problem in v9.5.4. After employee left the organization, I - closed the employment-contract - closed user, resource - ended all leave...

Yes - that did it!

I can confirm that this erroneous state occurs under described circumstances. In our case we had a ticket, linked to a deleted project (and so a d...

Hi, I'm sorry, but it seems I don't see the option to configure the list this way. Please see screenshot attached to clarify what I mean: I h...

Which version are you using. E.g. in version 8.2.0 it is possible since I use it myself. Maybe updating your version can solve your problem. Best r...

Can you send a screenshot? Normally in tickets you have a field to enter estimated time - here you enter e.g. "2" days. After you saved your ticke...

Ok, this way it behaves as you wrote. Many thanks! What I did before was creating the ticket (inclusive assignment to activity) in one step So it ...

Yes, this field is used to assign the ticket to the activity.

When I assign a ticket to an activity, the time is not calculated to activity or project.How doi you do this. Do you use Planning Activity ? Yes, ...