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Arkhanje
@marylene
Admin
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Joined: 03 Sep 2023 23H53
Last seen: 13 Oct 2026 18H08
Topics: 0 / Replies: 592
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Tickets automatically change status to "IDLE" when saved. (SOLVED)

Hello We're going to need a little more information so that we can give you the beginning of an answer. There are about forty fields on the ticket...

2 years ago
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the item cannot be "done" with the work left

Hello any additional information would not be a luxury. A screenshot of your assignments? of your planning, planning by resource, Timesheet... some...

2 years ago
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KANBAN : can't assign to other than me

Hello We do not reproduce. What version are you working on?

2 years ago
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Diary and teamsheet grouped by members of team or project

Hi, tickets are not plannable and will therefore not be visible or interpreted on a gantt chart. (Except on the global planning view as regards Pro...

2 years ago
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Special field ${projectCode} unvailable

Indeed, you're right, we have a problem. ticket 9271 recorded. We are investigating.

2 years ago
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[SOLVED] Granting View-Only Timesheet Access to Project Leader

You need to allow your team member to use the resource filter on reports.

2 years ago
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Error when creating new leave period

This message appears because you are trying to take one or more days of leave on days that you have already taken. For example: Today is December ...

2 years ago
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[SOLVED] Assistance Needed with Auto Ticket Creation Log Issue

the problem is known and will be fixed very soon, the ticket is registered at #9258. These logs, generated every 10s, just indicate that your mailbox...

2 years ago
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Diary and teamsheet grouped by members of team or project

Have you looked at the resource planning screen? You can view resources in the same project and sort them by resource, team and/or organization.

2 years ago
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Assistance Needed: Unexpected User Account Lockouts

Except in the admin screen to close the application or close a user, we do not offer any account blocking functionality. As you pointed out, it is ge...

2 years ago
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[SOLVED] Granting View-Only Timesheet Access to Project Leader

As Project leader is not able to see the individual's work hours for the resources who are in his projects it seems to me that this is exactly what t...

2 years ago
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Periodics meetings stops generates meetings

Hello Periodics meetings are not dynamic. If the project extends in time after creating the meetings then the dates of the recurring meeting will ...

2 years ago
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How to allocate multple activities to one resource

In some of the earlier versions, ... Our versions are on an incremental development, if it was present once, we do not remove it and it will be prese...

2 years ago
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How to allocate multple activities to one resource

Hello ! Have you tried using the multiple update tool on the assignments screen?

2 years ago
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[SOLVED] datas purge

hello Closing items, no matter the item, even projects, does not purge any work data. By closing, you archive. The data continues to be readable an...

2 years ago
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Export Dependencies

Hello, No, it is not possible. We do not plan to export dependencies. The only way to retrieve them is to export the entire project in MSProject f...

2 years ago
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Skills

Yes. it is.

2 years ago
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[SOLVED] Export to pdf format not possible except for administrators in version 11.3.2

So, there is a small bug that we are fixing on the tags, so do not hide this field by going through the popup but hidden for each profile or type... a...

2 years ago
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[SOLVED] Activity screen empty

Hello We do not encounter any errors on this screen. Do you have errors in the logs? Are there any in the browser console? The screen images are ...

2 years ago
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[SOLVED] Export to pdf format not possible except for administrators in version 11.3.2

Hello, Have you customized your screens? And how? Something has probably been customized per profile that prevents the functionality.

2 years ago
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Create a project for component evolution

Hello ! Components are only linked to the product. The project is really linked with the product version, the product is just a shortcut to view i...

2 years ago
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Add a new section in the General tab of Projects

indeed I had misunderstood. So, yes, it's normal. The plugin is not intended to add sections at the tab level. The new section will be automatical...

2 years ago
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Critical Path and Gantt Chart help

Great idea! With a Wamp-like server you will be free to follow us at the pace of our new versions and discover our latest features! and you will alrea...

2 years ago
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Resource Planning filter bug

In this case, the Assignment screen should meet your needs. Even resources without workloads are displayed there.

2 years ago
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Resource Planning filter bug

indeed if the assigned load is 0, it is because this resource is not planned on the project activities and seeing a non-existent planning on a plannin...

2 years ago
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